Shipping Policy

Thank you for shopping with us! We are committed to delivering your orders safely and efficiently to your doorstep worldwide. This Shipping Policy outlines our shipping processing, delivery timeframes, shipping fees, order tracking and international shipping rules for all customers.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation. We strictly inspect all products before packaging to ensure item quality. Orders placed on weekends or holidays will be processed on the next working day.

Shipping Time & Delivery

Standard shipping typically takes 7–15 business days for domestic orders and 10–25 business days for international orders. Expedited shipping options are available at checkout for faster delivery, with a delivery time of 3–7 business days. Delivery delays may occasionally occur due to customs clearance, peak shipping seasons, extreme weather or courier operational issues, which are beyond our control.

Shipping Fees

Shipping fees are calculated based on package weight, size, delivery destination and shipping method, and will be clearly displayed at checkout before you complete payment. We regularly offer free standard shipping promotions for orders that meet a minimum purchase amount, with specific rules subject to ongoing site activities.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a unique tracking number and a tracking link. You can monitor your package’s delivery status in real time on our website or the official courier platform.

Undelivered & Returned Packages

If a package is returned to us due to incorrect shipping address, customer refusal to receive, or failed delivery for personal reasons, the customer will bear the return shipping fee and related handling charges. We will resend the order or process a partial refund after receiving the returned package.